Multiple animals, deceased pets, and all species welcome.

• Sorry no missing animal cases.  

• Please ask me to communicate only with your own animals or animals you have permission to speak with.  Strays and animals up for adoption are OK.

• It is OK if you are not physically with your animals during the appointment.

• Please do not schedule appointments on behalf of someone else. (Buy them a gift certificate or have them call me directly).

• If you don't receive an email confirmation, your appointment may not be successfully scheduled.

Click Here to Schedule
(emergency options below)

Appointments and Pricing: 
These are guidelines to help you choose the appropriate appointment time, there are no specific limits on number of animals, the pricing is by time not per animal.

$50 for up to 30 minutes: 1 animal in depth, 2-3 animals on just a few topics, or 3-5 animals very brief check-in (these appointments allow for the possibility of continuing for an additional 15 minutes for a total of $60.)
$60 for 45 minutes: 2 animals in depth, 3-5 animals on just a few topics, or 5-7 animals very brief check-in (You do not need to commit to 45 minutes until after we are already at 1/2 an hour.)
$30 for 15 minutes (returning clients only) Time flies... these appointments are intended to be check-ins on 1 animal or very specific topics for the household of animals.  Generally there is only time for 1 behavior issue.  If you are very organized with your questions it is possible to talk with several animals, but you need to be prepared with specific topics.

Cancellation Policy: 18 hours notice required, if less than 18 hours there is a $30 charge.

Three Payment Options for your convenience:

Pay over the phone with a MasterCard or Visa  taken at the time of your appointment: you will not be asked for your card number when you schedule online.  

Send a check in advance made out to Dawn Allen and sent to 690 Montgomery Road, Westfield, MA 01085.  $10 charge for returned checks.  If the check is not here at the time of the session you will be asked to pay by credit card.   If you choose to pay this way, you will need to decide in advance if you will be using 30 or 45 minutes for the longer sessions (paying over the phone allows for flexibility).

Pay in advance with PayPal.  Up to one hour before the session you can submit your payment through PayPal.  This is for the convenience of PayPal users and those who prefer to use American Express or Discover as I do not accept those cards over the phone.  If the payment has not been received by the time of the session you will be asked to pay by credit card over the phone.  If you choose to pay this way, you will need to decide in advance if you will be using 30 or 45 minutes for the longer sessions (paying over the phone allows for flexibility).

Select a session length and price

30 minutes $50.00 45 minutes $60.00 15 minutes $30.00

Emergencies: 

You can fill out a form requesting an emergency session but please follow these steps first.

Step 1) Check online for openings, schedule for the soonest possible appointment- even if you are hoping for something more immediate. (Check both short and long sessions for openings to see which one has earlier availability).  If the session is time sensitive (like a surgery date) then I understand if you don't schedule anything.

Step 2) I am only in the office in Tuesday, Thursday, Friday and Saturday.  If you are requesting an emergency on any other day I will not receive the request until I am back in the office.  You and your animals are very important to me, I do my best to accommodate requests.  Calling me and emailing me will only take up time, causing me to have less time for emergencies.

Step 3) Click Here to Request an Emergency Session
(I will not consider your request unless you have at least checked my schedule before filling out this form- see Step 1.)

 

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Click Here to Schedule